inklee

Terms of Service

Last updated: 2026-07-24

These Terms govern your use of Inklee. By creating an account or using the service, you agree to them. Please read them carefully.

1. Who we are

Inklee is operated by Inklee OÜ, registered in Estonia under code 17497625, with its registered address at Pärnu mnt. 105, 11312 Tallinn, Estonia ("Inklee", "we", "us"). You can reach us at support@inklee.app.

2. What Inklee is

Inklee is a software tool that helps freelance and traveling tattoo artists receive and organise booking requests. Inklee provides the technical workflow. Inklee does not provide tattoo services, does not act as a marketplace, and is not a party to any agreement between you and your clients.

3. Definitions

  • "Service" means the Inklee web application at inklee.app, the public artist pages it hosts, and any related features.
  • "Artist", "you" means the user who creates an account to receive booking requests.
  • "Client" means the person who submits a booking request to an Artist through the Service.
  • "Booking Request Data" means data submitted by a Client to an Artist through the Service.

4. Eligibility

To use Inklee as an Artist, you must:

  • be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher);
  • have the legal right to operate a tattoo business in your jurisdiction; and
  • agree to these Terms and the linked Acceptable Use Policy and Privacy Policy.

5. Account registration

You are responsible for keeping your login credentials confidential and for all activity under your account. Sign-in is provided by our authentication provider; you may also sign in using a third-party identity provider (e.g. Google) where supported.

6. Your responsibility as an Artist

You alone are responsible for:

  • the content of your public artist page, including text, images, and your Instagram handle;
  • the tattoo services you offer and provide, including pricing, quality, safety, hygiene, and aftercare;
  • your own booking, deposit, cancellation, rescheduling, no-show, and refund policies;
  • communicating with your Clients;
  • compliance with all laws applicable to your business, including consumer-protection, tax, health-and-safety, anti-discrimination, age-of-consent, and licensing rules;
  • verifying any Client information you need (including age) where the law requires it; and
  • the lawful processing of any Client data you collect through Inklee.

Inklee is a tool. We do not verify Artists, do not verify Clients, do not guarantee bookings, revenue, attendance, or that a Client will pay a deposit, and we do not decide whether a deposit is refundable.

7. Public artist pages and Client requests

When you publish a public artist page, the Service lets Clients submit booking requests to you. Submissions are not contracts. You decide whether to accept, reject, or cancel any request. Inklee passes the request to you and, where you have configured the relevant features, sends notifications and provides a magic-link portal for the Client.

8. Acceptable use

Your use of Inklee is also subject to our Acceptable Use Policy. You must not use Inklee to violate any law, infringe rights, harass anyone, distribute malware, scrape, reverse-engineer, attempt to access other Artists’ data, or impersonate another person or business.

9. Content you upload

You retain ownership of the content you upload. You grant Inklee a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, and process that content solely to operate the Service for you (for example: showing your profile on your public page, displaying Client images in your dashboard, sending notifications). This licence ends when the content is deleted, except where retention is required by law or by ongoing technical operations such as backups.

You are responsible for ensuring that the content you upload, and any Client data submitted through your page, can lawfully be processed by Inklee on your behalf.

10. Free plan

The Service is currently offered free of charge under a "Free Starter" plan. We do not promise that the Free plan will remain free indefinitely, although we will give reasonable notice (at least 30 days) before introducing charges for features that are currently free, or before discontinuing the Free plan in a way that would prevent you from continuing to use the core functionality you rely on.

11. Inklee Plus subscription

Inklee Plus is an optional paid plan. It becomes binding only if you actively subscribe. These terms apply when you subscribe to Inklee Plus.

  • What you get. Inklee Plus unlocks the Plus features listed on the plan page in your settings, which currently include removing the "made with Inklee" footer from your public pages, custom booking-email templates, higher limits on custom form fields, guest-spot trips and studios, and advanced booking analytics. The exact feature set may change over time; where a change materially reduces what you rely on, Section 13 applies.
  • Price and billing period. Inklee Plus is billed as a recurring monthly subscription. The current price and billing period are shown to you before you confirm and pay. Prices for consumers are shown inclusive of any applicable VAT.
  • Automatic renewal. Your subscription renews automatically at the end of each billing period, at the then-current price, until you cancel. Where the law of your country requires renewal reminders for consumers, we provide them.
  • How to cancel. You can cancel at any time from your plan settings, without contacting support, and cancelling is at least as easy as subscribing. When you cancel, your Plus access continues until the end of the current paid period and does not renew after that.
  • Payments and Stripe. Subscription payments are processed by Stripe as our payment processor. By subscribing you authorise Inklee, through Stripe, to charge your payment method the subscription price each billing period until you cancel. We collect your billing address, and where applicable your business VAT identification number, to meet our VAT and accounting obligations.
  • Ordering with an obligation to pay. When you place a subscription order you are placing an order with an obligation to pay. The confirmation step states this clearly before you complete the order.
  • Business buyers and VAT. Where you buy Inklee Plus for your trade, business, craft or profession, you buy as a business and you confirm this at checkout. Inklee is a small business that is not currently registered for VAT in Estonia, so its supplies are outside the scope of Estonian VAT and no Estonian VAT is added. Any VAT or reporting obligations that arise in your own country are your responsibility. If our VAT status changes, we will update these terms and show any applicable VAT before you pay.
  • Consumer withdrawal right. If you buy Inklee Plus as a consumer you have a 14-day right of withdrawal. Because Inklee Plus is a continuously supplied digital service, starting to use it does not remove this right. If you ask us to start immediately and then withdraw within the 14 days, you pay a proportionate amount for the period already supplied. A separate withdrawal function and full withdrawal information are provided in the consumer purchase flow. Consumer sales are not enabled until that flow is live.
  • Invoices and records. We issue invoices for subscription payments and retain billing and tax records for as long as the law requires, including after you delete your account, as described in our Privacy Policy. Invoices keep the buyer identity that VAT law requires and are not anonymised.
  • Taxes and currency. Prices are stated in euro. Any taxes required by law are shown at checkout and on your invoice.

12. Deposits and payments

Inklee is built to make deposits part of the booking flow. Availability depends on your current setup and enabled features. Full deposit terms are set out in the Deposit and Payment Terms (Section 9 of the Inklee Legal Package).

In summary:

  • Deposits are between you and your Client. You are the seller / merchant of record for any deposit; Inklee is never a party to your booking agreement and never takes custody of deposit funds.
  • Inklee supports two modes: an in-app card deposit processed through Stripe Connect with the deposit settling into your own Stripe account, and a manual deposit where you collect from the client directly without Inklee touching the money.
  • For in-app card deposits, Inklee charges a platform fee of 3% of the deposit, all-in, deducted from your side. The Client pays exactly the deposit, with no surcharge. The headline 3% is intended to cover both Inklee’s fee and Stripe’s standard processing cost; on foreign or premium cards your effective cost can be slightly higher because Stripe’s processing fee on those cards sits above the standard rate. Inklee may change the fee rate on reasonable advance notice; the new rate only applies to deposits requested after the change takes effect.
  • Refunds initiated through Inklee return the full deposit to the Client, Inklee returns its platform fee, and Stripe’s non-refundable card-processing fee falls on your Stripe account (Stripe’s standard refund behaviour).
  • You are responsible for refunds, chargebacks, VAT on the deposit, invoicing, and consumer-rights compliance on the underlying tattoo service. Where Stripe is used, Stripe’s applicable terms also apply to you.
  • Deposit policy guardrails. Because in-app deposits are paid by consumers in the EU, the platform requires you to use the structured deposit-policy chooser in your settings rather than free-text forfeiture clauses, enforces an automatic full refund to the client if you cancel (reciprocity), and shows your deposit policy to the client before payment. The full guardrails are set out in Section 9 §§12–14 of the Inklee Legal Package. You may not attempt to override these guardrails through side channels.

13. Availability and changes

We aim to keep Inklee available and working, but we do not guarantee uninterrupted service. We may modify, add, or remove features. Where a change materially reduces the functionality you rely on, we will give you reasonable advance notice.

14. Suspension and termination

You may delete your account at any time from your settings or by writing to support@inklee.app. We may suspend or terminate your account if you materially breach these Terms, our Acceptable Use Policy, or applicable law, or if continued service creates a legal, security, or reputational risk to Inklee or third parties. We will give you reasonable notice where possible.

On termination, your access ends. We will delete or anonymise account data in line with our Privacy Policy, except where retention is required by law.

15. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, Inklee makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, that it will meet your specific business needs, that bookings will result, that Clients will turn up or pay deposits, or that any legal policies you publish through Inklee are enforceable.

16. Limitation of liability

To the maximum extent permitted by law:

  • Inklee is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, data, or business;
  • our total aggregate liability arising out of or relating to your use of the Service, whether in contract, tort, or otherwise, is limited to the greater of (a) the amounts you have paid Inklee in the twelve months before the event giving rise to the claim, or (b) one hundred euros (EUR 100);
  • nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death, personal injury caused by negligence, fraud, or wilful misconduct.

17. Indemnity

You agree to indemnify and hold Inklee harmless from claims, damages, and expenses (including reasonable legal fees) arising from (i) your use of the Service in violation of these Terms or the law, (ii) the tattoo services you provide or offer, (iii) content you or your Clients submit through your page, and (iv) any breach of your obligations as data controller for Client data.

18. Governing law and jurisdiction

These Terms are governed by the laws of Estonia, without regard to conflict-of-law rules. Disputes will be submitted to the exclusive jurisdiction of the Harju County Court in Tallinn, Estonia, except that consumers benefit from the mandatory protections of the law of their habitual residence.

19. Changes to these Terms

We may update these Terms. Material changes will be notified to you by email or in-app at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

20. Contact

support@inklee.app